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Client service

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For instant answers to frequent enquiries about ThibaultVanRenne.be and your online shopping experience, please browse our FAQ topics.

Please note that we are only able to provide assistance for issues related to the Online Catalog and are not able to answer questions concerning retail stores or any other service offered by Thibault Van Renne. Should you require such information, please visit the store locator webpage and contact your nearest THIBAULT VAN RENNE store.

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Call our number +32 50 69 50 40.

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We will respond to every e-mail within 24 business hours, Monday to Friday, from 8 a.m. to 8 p.m GMT, excluding holidays.

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